Technical Services

The Interchange technical service team are some of  the most highly qualified and experienced engineers in the business.  With CCA (Citrix Certified Administrator) CCEA (Citrix Certified Enterprise Administrator) and VCP (VMware Certified professional) qualifications you can be assured of the very best technical support from Interchange.  All Interchange engineers are trained to follow Citrix and VMware best practices to ensure effective solutions implementation.

Interchange can make available to resellers the full range of technical services, including installations, performance checking, application tuning, upgrades, roll outs, server load testing and more.  

Pre / Post Sales Support
Interchange offers pre and post-sales support via the telephone or email. Our technical department offers help with fixes, service packs and best practices. Consultation is also available for fault finding either on site or remotely by dial in to the customer unit.

Pre-sales Citrix and VMware technical support is available at no charge to our reseller customers. We also offer a FREE on site pre-sales technical support service for resellers working on qualified sales opportunities.